Refund policy

Refund Policy – Bloom Media Shop

At Bloom Media Shop, all sales are final. We do not offer refunds, returns, or exchanges for any products or services purchased through our platform, except in specific circumstances outlined below.

By completing a purchase, you acknowledge that you have reviewed all product details, pricing, and specifications before making your decision.

No Refunds
Once a purchase is made, it cannot be canceled, refunded, or exchanged under normal circumstances.

Exception – Non-Delivery of Product
A refund will only be considered if the purchased product is not delivered to the customer within the committed delivery timeframe.

To be eligible for a refund under this exception:

  • The order must be confirmed as not delivered

  • The customer must notify us within a reasonable time frame after the expected delivery date

  • Delivery failure must be verified by our team

If the above conditions are met, Bloom Media Shop will process the refund for the undelivered product.

Non-Eligible Cases
Refunds will not be provided in the following situations:

  • Incorrect address provided by the customer

  • Failed delivery due to unavailability of the recipient

  • Delays caused by courier or unforeseen circumstances beyond our control

Contact Us
If you have any questions before making a purchase or wish to report a non-delivery issue, please contact our support team.

By purchasing from Bloom Media Shop, you agree to this Refund Policy.